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FAQ's

FAQ’s

What kind of photo do I need?
You may send a printed photograph, please make sure it is a clear good quality photo. Do not send a picture printed on all purpose paper. You may also e-mail or send a disc with a digital file, preferably taken right from the camera. We will do any cropping or retouching that needs to be done. The larger the file the better (1meg or higher).

Will I get my photo back?
Yes, the only thing we need the photo for is scanning purposes.

How long will it take to get my order?
Rule of thumb is 14 business days, should anything out of the ordinary arise to prevent this you will be immediately contacted.

How do I pay for my order?
We take Visa & MasterCard if your order is to be shipped. Personal check (check must clear before it is shipped). Cash,Visa, MasterCard, or personal check with ID if you are picking up your order at the store.

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